Collect23 gladly accept returns. You have to return your item no later than 14 days from the date you (or the selected pick-up point) received your item. Please attach the invoice to your return package (we recommend re-using the Collect23 bag). We do not accept items that have been worn, altered or washed. As soon as we have received the returned item(s) and they have undergone a quality control check we will credit your credit card. You are responsible for the return expenses (including import/export taxes if you ship outside EU). Please keep your postage receipt as a proof that the package was sent. NB: ITEMS BOUGHT ON SALE CAN’T GET REFUNDED OR EXHANGED

Please return your product(s) to:


Nørre Søgade 23

1370 København K