Collect23 gladly accept returns. You have to return your item no later than 14 days from the date you (or the selected pick-up point) received your item. Please attach the invoice to your return package (we recommend re-using the Collect23 bag). We do not accept items that have been worn, altered or washed. As soon as we have received the returned item(s) and they have undergone a quality control check we will credit your credit card. You are responsible for the return expenses. Please keep your postage receipt as a proof that the package was sent.
Please return your product(s) to:
Gothersgade 27, 2. Sal
1123 København K